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Help & advice
... to content Help & advice Building a good understanding with your veterinary practice is essential to maintaining your pet's health and welfare. Our comprehensive help and advice for pet owners* ...
Shared responsibilities
... to content Shared responsibilities Safeguarding the health and welfare of your pets can only be achieved through a good working partnership with your vet practice. For this to happen, it's ...
Choosing a veterinary practice
... to content Choosing a veterinary practice Finding the right vet practice for you and your pet can feel challenging. Our guide will help you navigate the key factors to think about when choosing a ...
I’ve found a practice I like – what next?
... to content I’ve found a practice I like – what next? You've found the perfect veterinary practice for you and your pet. Our guide will help you with the registration process, scheduling ...
Who's who in your veterinary practice
... to content Who's who in your veterinary practice Your pet’s welfare is important to you, so it's essential to understand who will be responsible for their care when they're sick or require ...
Treatment and care
... to content Treatment and care Vets have a responsibility to clearly communicate the treatment options available to your pet - and you can play a vital role in this process. We explain the ...
Prescription medication
... to content Prescription medication In the UK, certain pet medicines can only be prescribed by a qualified veterinary surgeon. We explain the regulations that govern these prescription medications, ...
Fees and pricing
... to content Fees and pricing It's important that you have enough information about fees and prices to understand the cost of veterinary care. This knowledge will help you make informed decisions about ...
Emergency and out-of-hours care
... to content Emergency and out-of-hours care All vets in practice must take steps to provide 24-hour emergency first-aid and pain relief to animals according to their skills and the specific situation. ...
When things go right
... to content When things go right If you're happy with the service you have received from your vet team, please say so! There are a number of ways you can do this, which we outline below. On this ...
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