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When things go right

If you are happy with the service you have received from your vet team, please say so! Here are a number of ways you can do this.

On this page

Let your practice know

Whether you wish to send a card, leave a positive review, or simply say ‘thank you’ in person, your vet team will be delighted to know you are pleased with how they have helped you and your animal.

Let others know

We know that word-of-mouth recommendations can be one of the most trusted ways to choose a veterinary practice so, if you have had a particularly good experience at your practice, telling your friends and family about it will help both them and your practice!

Let us know

We are always pleased to hear from practice clients who have been pleased with the service they have received from their vets.

If you would like to, you can email our President ([email protected]) who will, in turn, write a letter of congratulation to your practice.

Nominate your vets for an award

You might also consider nominating your vet, vet nurse or practice team for any of the different award schemes run by other organisations throughout the year, including: