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When things go right

If you're happy with the service you have received from your vet team, please say so! There are a number of ways you can do this, which we outline below.

A female vet and female client both smiling.

On this page:

Let your practice know

Whether you wish to send a card, leave a positive review, or simply say 'thank you' in person, your vet team will be delighted to know you are pleased with how they have helped you and your pet.

Let others know

We know that word-of-mouth recommendations can be one of the most trusted ways to choose a veterinary practice so, if you've had a particularly good experience, telling your friends and family about it will help both them and your practice!

Let us know

We are always pleased to hear from practice clients who have been pleased with the service they have received from their vets.

If you would like to, you can email our President ([email protected]) who will, in turn, write a letter of congratulations to your practice.

Nominate your vets for an award

You might also consider nominating your vet, vet nurse or practice team for any of the various award schemes run by other organisations throughout the year, including:

 

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