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First-class delivery? Your views, please
28 November 2012
We are giving veterinary surgeons and veterinary nurses a unique opportunity to help improve the way we regulate their professions, as part of our First-Rate Regulator initiative.
We are asking members of the veterinary team about their recent interactions with us, what they think we do well, and what we can improve upon, through a confidential online survey.
It is one of several activities underway as part of our First-Rate Regulator initiative.
Others include a survey amongst those who have made complaints; research amongst RCVS staff and Council / VN Council members; in-depth phone interviews with veterinary surgeons, veterinary nurses and practice managers; and, questionnaires aimed at stakeholder organisations that work regularly with us.
Desk-based research is also being carried out, to see how we shape up when compared to other similar regulators, both in the UK and overseas.
Following this evidence-gathering stage, an assessment will be made about where gaps exist between how we perform and what we ought to be achieving, together with recommendations for change.
“Becoming a first-rate regulator is the aim, building on the good things we do, and challenging ourselves to be better where we fall short,” says Nick Stace, RCVS Chief Executive.
Although the RCVS has a long and proud history, we also need to have a sustainable future. Careful scrutiny of what we do, and how we can improve, will ensure this.
“Although the RCVS has a long and proud history, we also need to have a sustainable future. Careful scrutiny of what we do, and how we can improve, will ensure this.
"I would urge all members of the veterinary team to take this unique opportunity to help improve the regulation of their professions.”
The survey closes on 6 January 2013.
All veterinary surgeons and veterinary nurses for whom we hold unique email addresses will be sent a link to the survey. Others are invited to view the survey here to take part.
Practice managers, and veterinary / veterinary nurse students are also encouraged to complete the survey.
Individuals who are not veterinary surgeons, nurses, students or practice managers, and who have views about how the College could improve, are invited to contact Nick Stace directly on email@example.com.
This article was amended on 4 January 2013. The deadline for responses was extended from 4 January to 6 January.